Merchants

Customer Service

At Tandem Innovative Payment, customer service is a top priority. We understand that if problems arise, you need immediate support in order to continue with your business. Tandem prides itself in handling most issues at the local level with someone you know. On top of our local support team you will have access to our friendly and skillfully trained customer service team 24 hours a day, 7 days a week to answer your questions and provide assistance with technical difficulties or any other issues that may arise. Multi-lingual customer service representatives are also available so that we may provide excellent service to all of our merchants. Tandem cares about you and your business, and we strive to provide superior service to help your business succeed.

To learn more about the benefits of becoming a merchant with Tandem Innovative Payment Solutions, click Become a Merchant.

If you are a current Tandem merchant and you need customer service or technical support, call our office (864) 672-1570 or your local merchant associate or Contact Us.